Privacy policy
Effective Date: August 5, 2025
Privacy Policy – JELDA
At JELDA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, www.jelda.in (the “Site”).
When you place an order or interact with our website, we collect personal information such as your name, billing and shipping address, phone number, email address, payment details (which are securely processed via third-party payment gateways), and order history. We may also collect technical data like your IP address, browser type, and device information to help us improve our services and website experience.
We use this information to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, provide customer support, and enhance our marketing and advertising efforts. We may also use your phone number or email to send you promotional messages, order updates, and special offers via SMS, WhatsApp, and email. You can opt out of marketing communications at any time by clicking “unsubscribe” in the message or replying ‘STOP’.
We do not sell your personal information to third parties. However, we may share your data with trusted service providers such as payment processors, courier partners, advertising platforms like Facebook and Google, and our website host, Shopify. These third parties are only provided with the information necessary to perform their specific services and are required to maintain the confidentiality and security of your information.
To enhance your shopping experience, we use tools like Facebook Pixel and Google Analytics to understand customer behavior, track website traffic, and show relevant advertisements. You can opt out of targeted advertising through the respective platform settings.
You have the right to access, correct, or request deletion of your personal information. If you wish to exercise these rights, please contact us using the details below. We retain your information for as long as necessary to fulfill your orders, comply with legal obligations, and resolve any disputes.
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed. While we use secure systems and encrypted connections (SSL), no method of transmission over the internet is completely secure.
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of these other websites or services and encourage you to read their policies if you interact with them.
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The latest version will always be available on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us